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Terms and Conditions

Programs and coaching is almost always suitable for all persons.  
However, if you either suffer from, or are currently receiving treatment for any of the conditions detailed below, we are unable to take you on as a client due to health and safety limitations.

- Cancer
- HIV/AIDS
- Pregnancy
- Gastric Band
- Heart Disease or suffered from Heart Attack
- Lung Disease
- Liver Disease
- Kidney Disease
- Organ Disease (other)
- Anorexia
- Bulimia

However, with regards to some conditions, we can take you on as a client once you are in full remission and/or have the all clear from your doctor/specialist. 

Of course should your circumstances change or you wish to discuss the issues in more detail please get in touch with us at info@teambenbo.co.uk
For clarity, Team Benbo are on the register of exercise professionals (REPS) and are fully insured for carrying out activities in line with the insurance policy only.
        
When following any exercise plan you should do so responsibly, when under your own guidance and take full responsibility for the effects it has on your body.

As with any exercise program you assume certain risks to your health and safety. Any form of exercise program can result in injury, and the plans from Team Benbo Ltd is no exception.

It is possible that you may become injured whilst doing the exercises in your set program, especially if they are done so with poor technique. If you choose to participate in these risks, you do so of your own free will and accord - knowingly and voluntarily assuming all risks associated with such exercise activities. These risks also exist for persons who are currently in good health right now.

Our company does not act as medical professionals in any way. 
It is your own responsibility to be aware of your own medical status - regarding any health issues - this may include allergies and/or good reason why you shouldn't be participating in certain activities.
You MUST consult your doctor before beginning ANY of our diet plans or exercise programs- there are NO exceptions. You MUST consult your doctor/physical therapist immediately in the event of illness or injury and follow their advice, which could mean stopping the plan altogether.  

You are taking part in your chosen plan/coaching option at your own risk and Team Benbo Ltd is not responsible for any injuries or health problems you may experience - even death whilst engaging with one of our coaching options/programs. 

When purchasing any coaching service or PT bookings - this is non-refundable. 
If your circumstances change however, please make contact asap and you may be able to transfer the remaining balance to other coaching services such as tailored programs or online coaching. 
If you purchase blocks of PT sessions you must book in for at least one session per week (unless arranged otherwise with your PT) due to only being able to take on a certain amount of active clients at one time. If you do not book in weekly you may lose out on your training slots or coach availability due to client prioritisation- it's also non-refundable.

Please give as much notice as possible if you need to re-schedule appointments to allow other clients to have your slot. If you do not show up to a pre planned session or cancel with less than 48hrs notice you may be charged for the session due to the slot being reserved and subsequently lost. It is company policy that PT bookings are pre-paid, booked and secured to then comply with the guidelines stated above. 

Recipients of gift vouchers must make contact redeeming them and book in for the appropriate service within 4 weeks. 
 
Customer service is paramount to Team Benbo Ltd and we will try to accommodate your needs to the highest level. 
  • Diet was very good and I was able to alternate different meals with other options Ben suggested if I didn't fancy certain foods that day, training was on point and loved the strategy and focus it gave me.

    Rebecca Andrews

  • I spoke to Ben as I was fed up of feeling crappy all the time. My diet was awful and the only time I went in a gym was if I was lost. Now I'm using the gym 4-6 times a week, I've got more energy and I'm feeling much stronger.

    Steve Martin

  • Coming from a very complex health background I have to be careful with certain foods and supplements. Ben took the time to taylor a plan that would suit me and my guidelines. I'm 4 days in and have already dropped 3kg.

    Amy Kate Wood

  • I have gone from being a dedicated couch potato (& custard cream addict!) and skeptical as to whether I would cope with the change of lifestyle, to loving the healthy eating & looking forward to going to the gym!

    Nicola O'Connor

  • Very professional and friendly team with years of experience and lot of knowledge, always ready to answer any questions. Now my motivation is back and I know I have best coaching team to help me.

    Darek Praefort

  • Absolutely fantastic, most knowledgeable PT I've ever come across and trained with! No pressure selling for the next session or plan, just focused on making sure you get 110% out of the session in hand. Highly recommend!

    Chris Eaton

  • Just completed a 12 week plan and couldn't fault the service from Team Benbo! Supportive and always there whenever I needed advice through out the whole thing! 100% recommend them!

    Steph Anderson

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